3 Steps to Accept Payments and Boost Business: Step 2

Step 2:  On-the-go Payments

In the previous Smooth Operations post about the 3 steps to accepting payments and boosting your business, step 1 focused on your in-house POS/terminal.  Step 2 is on-the-go payments.  Being able to accept payments away from the counter can be very advantageous for your business because it can help keep lines short and keep customers moving quickly.  It can also offer increased customer interaction, which studies have found is an important element of the checkout experience according to most patrons.*  Whether a retail store or restaurant, your business can benefit from accepting payments away from the counter and on-the-go.

Retailers

When your business is faced with busyness, it can sometimes seems like the checkout counter(s) aren’t enough to get the job done.  Customers lined up waiting can be overwhelming to employees and annoying to customers.  Now, imagine if you could take the checkout to the customer…eliminating the chaos and annoyance.

Restaurants

At-the-table checkout is not just a huge convenience for customers, but it also prevents the risk associated with servers having to carry around customers’ cards to and from the point-of-sale system or terminal.

CloverTM Flex

So, how do you start accepting on-the-go payments at your business?  Allow us to introduce the Clover Flex.  It might be small in size, but it packs a mighty punch.  It allows you to accept all forms of payments wherever you are:  cash, gift cards, credit, debit, EMV, ApplePay, Android Pay, and NFC payments.   It also accepts signatures and prints the receipt on the spot, so there is no need to go back and forth to the counter at any point during the transaction.

Clover Flex even tracks sales in real time and manages your inventory and communicates with your other Clover family products.  Flex can be the tool to take your business to the next level.  No matter your business, being able to accept payments away from the checkout counter is your step 2 for payment acceptance.

*http://www.cstoredecisions.com/2015/07/21/what-do-customers-want-from-their-checkout-experience/

Rolling Out the Red Carpet

Customer Loyalty Programs For the Win

Rewarding your loyal customers is a practice that just makes sense.  There are now so many simple ways to track and honor those customers that keep coming back for more.  If your business already has a CloverTM product, then you’re probably already taking advantage of this awesome reporting with the free Rewards app, but what are you doing to treat your VIP customers like royalty?  If you’re stumped on how to get a customer loyalty program started, we can help!

Why?

Aside from the obvious, they’ll keep on coming around idea, why should you implement a loyalty program?  Two words:  social media.  It is almost too easy for us to share the ins and outs of our day with hundreds plus people, even strangers.  And when given freebies, discounts, and perks for sticking with you, your customers are going to let their friends and maybe even the world know how awesome you are.  Then those friends, strangers, your customer’s sister’s boyfriend’s grandma, etc. are going to come check out your business and maybe even become VIP customers themselves.  If that doesn’t give you the warm fuzzies, we’re not sure what will.

How?

So, what are you going to offer and how?  Get creative and think like a customer.  If you own a coffee shop, an occasional free cup of coffee will certainly perk up a regular customer.  For spas and salons, add on an additional treatment like a paraffin wax dip or 10 minute extra massage time.  Restaurants owners, treat your regulars with a free appetizer or dessert.  Retail and gift shops, offer free gift wrap or even additional coupons here and there.  On top of offering little freebies or bonuses, go out of your way to acknowledge that customer is a VIP.  A simple, “glad to see you back!” can go a long way.

Saying “thanks” with discounts and rewards is a great way to keep your loyal customers happy and encourage growth, so why not get started today?  Let your VIP customers know they are appreciated and treat their loyalty like royalty!

The Perfect Fit: Finding the Clover® Solution for Your Business

Running a business can often times get a little tricky.  Reporting, scheduling, and payment processing are only just a fraction of the daily demands faced by managers and business owners.  No matter what it is you’re selling or how you are selling it, the Clover™ family of solutions has the perfect mix of hardware and software to fit your specific business’ needs.  With 5 options of Clover™ devices available, how do you know which is the best fit?  Let’s talk Clover™ so you can make sure your business gets the perfect fit.

Clover™ Flex

The Clover Flex gives you the same payment and security capabilities as the larger Clover products with the flexibility to accept payments away from the counter.  Wi-fi and optional 3G keep you connected with ease, while the built-in printer and barcode scanner/camera make it simple to check out from anywhere.  The long lasting battery can typically keep up with a full work day, and it can easily integrate to work with other Clover products.

Clover® Go

If you need to accept mobile payments from your smartphone or tablet, Clover Go is the solution for you.  It is simple to use right out of the box, and you can customize the features for sales tax, employee permissions, receipts, and more.  Accepting all payment types on the go like at the local farmer’s market, vendor shows, or at a customer’s job site has never been easier.

Clover® Mini

Are you looking for a terminal with a sleek design to make your counter look nice?  Or do you want a full-powered POS system compact in size?  Either way, with Clover Mini, you’ve got it!  If you’ve been wondering if a Clover product can fit the needs of your business, the Clover Mini is a great place to start.  The Clover Mini can grow with your business.

Clover® Mobile

If your business is fast-paced and in need of a system to keep up, the Clover Mobile is a great fit.  You can even pair it with a Clover System or Clover Mini for even more power!  The Clover Mobile is perfect for food trucks, gives customers the opportunity to quickly pay at the table, and provides a simple option for any business where your customers are in a hurry.

Clover® Station

All of your business operations are combined into one powerful system.  You can accept payments, track inventory, incentivize loyal customers, manage personnel, and much more.  If you own a small to medium sized business and want a solution that will fit all your needs and grow as your business grows, then the Clover Station will be the perfect fit.

Ready to get started?  Have more questions?  Let us know.  We love the Clover family of products, and we know that you will too!  Targeted Merchant Solutions is your Clover headquarters.

Contact us today: (866) 863-2660 or info@targetedms.com